PRIVACY POLICY

 

At One Life Studio, we are committed to protecting your privacy. This statement is made in light of the requirements of the General Data Protection Regulation. In order to advise you of One Life’s data processing practices which will govern the processing of your data. If you have any queries about this statement please contact us at One Life Studio, 19-20 Barn Street, London N16 0JT. 0207 249 4441 or by email at info@onelifepersonaltraining.co.uk

 

What information do we collect?

We only collect information that is necessary, relevant and adequate for the purpose you are providing it for. Personal data you share with us. The information we collect includes, but is not limited to:

  • Name

  • Address

  • Phone number

  • Date of birth

  • Email address

  • Health concerns

When do we collect information?

We may ask for personal data when you book with the studio for a one to one consultation, or when you sign up on-line to book classes, sign up to our mailing list and if you complete an online enquiry form.

Why we need your data?

We need your basic personal data in order to provide you with on-going organisational updates information and services in line with this contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

Your consent

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement. Where you have provided your consent, we may use and process your information to contact you from time to time through electronic channels such as email about promotions, events, products, services or information which we think may be of interest to you.

Access of your personal data?

You have the right to ask One Life Studio for a copy of the information we hold about you at any time.

Change of personal details?

Please notify us should any of your personal details change. We will need to amend your details our database, to ensure information we hold is accurate at all times

What we do with your data?

All the personal data we process is processed by the team here at One Life Studio in the UK. However for the purpose of IT and maintenance this

information is located on servers within the European Union. A 3rd party cannot access your personal data without our permission, and unless the

law allows them to do so or that they are a partner that helps us to provide a service to you. To be specific mind body online help us to run our timetable online and our mailing service we use to keep you informed of our services including promotions that might be relevant to you. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. 

How long we keep your data?

We are required under UK tax law to keep your basic personal data (name,address, contact details) for a minimum of 6 years after which time your

details can be removed.

How do we protect personal data?

We use a secure server and also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date. Your right to withdraw your details. You can notify us at info@onelifepesonaltraining.co.uk, or call us on 0207 2494441 at any time if you no longer wish to receive information from us and we will remove all your personal data.

What we would also like to do with your data & using a 3rd party?

We would however like to use your email address to inform you of our future promotions, classes, therapies and events. One Life Studio is hosted on squarespace.com platform. squarespace.com provides us with the online platform which allows us to send you information about our services. Your data may

be stored through squarespace.com’s data storage, database and the general squarespace.com applications. They store your details on secure servers behind a

firewall.

Do we use cookies?

We use cookies to ensure that you can interact with our web site successfully, to identify you when you visit our web sites and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer.

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or removed.

If you wish to raise a complaint on how we have handled your personal data you can contact us at onelifepesonaltraining.co.uk. We will ensure the matter is investigated as a matter of urgency. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office.